About ComplyWith
ComplyWith makes the law clear for people who need to do things right.
Our vision is to be well known as Aotearoa New Zealand’s legal compliance leader, simplifying legal complexity with easy-to-read content and pleasure-to-use technology.
Our growing legal technology business works with over 180 Kiwi businesses, including regulators and industry leaders.
The working environment at ComplyWith encourages grounded achievers who love doing work that matters and getting stuff done. We’re confident, humble, and authentic.
Get a taste of what we do at ComplyWith here.
We offer a unique opportunity to use your legal skills in Aotearoa New Zealand's fast-growing SaaS sector. At ComplyWith, we pride ourselves on an awesome working environment:
- We value work-life balance - enjoy core working hours and regular work-from-home days once you’re up to speed
- We empower each other to take on responsibility - you'll be supported to grow your career and skillset, and directly lead your own project work
- We have fun - we have cornhole, office bikes, and paddleboards at our Wellington waterfront office
About the job
As a Legal Consultant (Mātanga Ture Wheako Kiritaki) at ComplyWith, you’ll use your legal expertise, attention to detail, and customer-focused perspective to drive success and add value for our customers throughout their entire customer journey.
You’ll lead projects and manage relationships with some of Aotearoa’s most respected organisations as you steer their legal compliance journey. You’ll use your legal expertise to tailor our legal tools and content to align with customer operations, while building strong customer relationships.
You’ll engage with a wide variety of organisations (including local government and public sector organisations, electricity companies, universities, ports, trusts, and charities) to drive best practice use of our products and simplify their ongoing legal compliance and risk management. This role would suit someone who enjoys diving into different areas of the law, with the opportunity to specialise internally in some of our main customer industries.
Part of a small team reporting to the Head of Customer Experience, there will be opportunities to grow your career with ComplyWith as the business continues to grow. This unique role at the intersection of law and technology allows for more autonomy and client contact than a typical intermediate legal role. You’ll broaden your legal expertise across a variety of industries while applying the law through technology-driven compliance solutions.
This is a full-time role in our growing Customer Experience Team, based in our Wellington waterfront office.
What you’ll be doing
In this diverse customer-facing role, you’ll deliver practical legal compliance outcomes for industry-leading organisations.
Your work will include:
- Using your legal knowledge and attention to detail to build a profile of an organisation, identifying applicable laws and potential risk areas
- Using our innovative technology to link our legal content to the right people across the organisation
- Using our tools to identify risk areas and legal compliance issues for customers
- Advising customers on legal compliance best practice
- Writing reports for leadership and governance on legal risk insights and law changes impacting their organisation
- Planning and managing projects to set customers up with our legal products in a way that delights them and ensures they receive the most value from our tools, including:
- Working with legal and risk teams to introduce, embed, and expand our products across their business
- Leading meetings with key staff across customer organisations to develop a deep knowledge of how their industry and business work
- Setting the wider customer organisation up with our legal products
- Developing long-term trusted relationships with key stakeholders.
- Proactively supporting our customer community with ongoing advice on how their organisation can get the most out of our tools
- Contributing to improvements to the customer journey process and internal processes
- Advocating for our products at conferences and industry events
- Contributing to business and software development by channelling customer feedback and your experience using our tools.
You’ll have mentoring and support from senior team members to get up to speed.
You’ll also work closely with the Content Team which is responsible for our legal compliance content, and the rest of the Customer Experience team to support and guide our customers on our legal products.
How you’ll know you’re successful
You know you’re doing a great job when:
- You receive positive feedback and are highly valued by customers and key stakeholders for your impact
- You start to become an expert in our legal content, being able to pinpoint how our content applies to different organisations
- You develop familiarity with the legal risk profiles of different industries and customer operations, and know what questions to ask to pinpoint these
- You’re owning and managing your own customer project work and ongoing customer relationships
- You’re becoming a subject matter expert in legal compliance insight and best practice.
What you’ll bring
We’re looking for someone with the skills to comfortably and clearly communicate legal complexity to customers and senior stakeholders. You’ll have a systematic approach and can grow with us as ComplyWith continues to accelerate.
The ideal candidate will demonstrate the following:
- A law degree with ideally at least 4 years legal experience
- Proven legal analysis skills, together with great practical common sense
- Excellent communication and interpersonal skills, a confident speaker who can lead meetings with customers at a senior level
- The ability to learn, apply, and improve new processes and systems and take on new challenges in a collaborative and practical way
An interest in the interface of the law, technology, client needs, and innovation - A values-driven personality and a desire and ability to work in a way that’s aligned with our Guiding Principles. We do our very best to be:
- Simplicity-driven
- People-centred
- Grounded achievers
- Autonomous collaborators
- Forever innovating.
Bonus points for:
- In-house experience
- Experience in local government, education, electricity, or infrastructure-related industries
- Project management experience and a systems mindset
- Familiarity with SaaS or legal technology.
How to apply
To apply, please email your cover letter and CV to recruitment@complywith.com.
If you don’t quite meet the requirements but think you’d be a great fit for the role, we’d still love to hear from you.
We’ll review applications as they come in.
